Qantas is retarded Vol. 3…

Qantas is retarded.

So after arriving a day early for my flight, I did the entire process again the following night, was running a bit late but got to airport in time to see my flight to Sydney was delayed by 3 hours. I don’t think I can even blame this one on Manila airport as they claimed the incoming flight was 3 hrs behind schedule.

I’m pretty used to delayed flights as I run bad in travel, but I had a connecting flight to Christchurch from Sydney which I was going to miss by about an hour due to the delayed flight. Very few people were there at the scheduled time, it was apparent most of my fellow passengers were notified by phone of the delay. I asked why I wasn’t notified, the Qantas supervisor in Manila said they couldn’t reach me. This was an obvious lie as they had both my home and mobile numbers.

I let it go without making a scene and asked what was going to happen to my connecting flight the next day. The supervisor said they were going to hold the flight for me for an hour so I wouldn’t miss the connection. This was an obvious lie, I said “Firstly, its not fair to delay an entire plane for one person. Secondly, you’re lying, there is no way Qantas will keep everyone on a plane waiting for an hour just for one person arriving late.”

She got very offended and claimed to have been in direct contact with Qantas Sydney and that there were a number of people on our flight who were making that connection. She promised me the flight would be held for us. I said “I’m sorry but you’re lying.” She swore that the flight would be held. She was so adamant I felt bad and thought, well maybe if there are like 10-20 people who will all miss the connection otherwise, they might hold the flight.

I Xanax’ed it up to deal with the stress of 4 hours waiting in Manila airport and boarded the plane pretty chilled and crashed pretty quickly. The air/con was pumping full blast and the entire plane got head colds. When we landed in Sydney, half the passengers were sneezing and sniffing and blowing noses, including a sleep-deprived and out of Xanax me.

With a full blown headache, we got off in Sydney to find Qantas staff waiting for us. Of course, it became quickly apparent that the Manila Qantas supervisor was lying through her teeth. There was only 1 other guy and myself making the connection to Christchurch and the Qantas staff said our plane left an hour ago on schedule. I asked what the plan was. The Qantas guy said “It looks like you’ll have to stay in Sydney overnight and fly tomorrow.” I said, “NFW”. The other guy said “Not a f chance.” The Qantas knob got all abusive and told us to calm down. Firstly, I thought we were both being very calm. I told him to calm down. He got his panties in a knot and told us to sit down and chill. I told him to stop ordering us around and bounce to fixing up their mistake. He got offended and grabbed my arm to drag me to a chair. Ofc this was a big mistake on his part, and all hell threatened to break loose. My fellow traveller yelled “That’s assault!” and I said “Yep, if you’re lucky, you’re only going to lose your job.” The Qantas spastic realised he was in a bit of trouble and tried to pacify us, we stormed off to the transfer desk.

The Qantas knob phoned up to the desk to warn the staff that there were two angry people coming up, so the staff was ready for a fight. There was lots of yelling, the whole thing was very unprofessional. We were finally told we could catch a flight to Auckland in a few hours, then a connecting flight to Christchurch. I demanded Qantas Club entry and 1st class upgrade as partial compensation for the total screwing we’d received. The lady laughed at me. The other guy requested a $10 meal voucher. The lady laughed at him. We left empty-handed and severely tender from being screwed so hard.

Of course, our Auckland plane was delayed. We arrived in Auckland expecting to miss our 2nd connection of the day, but we needn’t have worried. Our Christchurch plane was also delayed. We finally arrived in Christchurch about 8 hours after we were supposed to land.

3 delayed Qantas flights, 1 missed connection, 28 hours of pain, nonstop lies and abuse from Qantas staff. It was a wonderful day. Qantas is f retarded.

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3 Responses to “Qantas is retarded Vol. 3…”

3 Comments »

1. Correct me if I’m wrong Jonny, but haven’t there been several similar Qantas is retarted entries ??

   If so, why oh why do you keep putting yourself through airline tilt by flying with them ??

   Comment by luckyshades — October 23, 2007 @ 9:09 am

2. Dry your eyes, sunshine. It’s not the end of the world.

   Comment by Rocket — October 23, 2007 @ 10:51 am

3. When faced with a choice between Qantas and PAL, it’s like choosing between gay porn and gayer porn. You just make your choice and complain about it later…

   Comment by Jonny Vincent — October 23, 2007 @ 12:59 pm

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